Assistance Channels

  • 1 hour ticket response time

  • A 1–hour Inquiry Response Warranty

  • Our client help Department is on duty 24x7 to take care of every one of your assistance inquiries. Every ticket you send out to us will be taken care of within maximum 60 minutes. If your case calls for some help from an admin, we will address the ticket to the person on shift and will let you know that the issue is being resolved.

  • Top quality support service

  • Top–quality Tech Help And Support Service

  • We provide you with 24x7 tech help by using a lightning fast ticket application incorporated into your Control Panel. You’ll be able to e–mail us all the time about any of the software packages that come installed in advance on your virtual server, including the desired OS, the server administration panel and our in–house created Web Control Panel.

  • Intuitive help center

  • An Informative Help Section

  • Each section of the Web Control Panel that is provided absolutely free with your VPS includes an included knowledge base. You will see an array of extensive how to content articles and an array of step by step video tutorials that display all the common site control tasks. You can access them by clicking the Help or Video control keys in the upper right corner of each Control Panel section.