1 hour ticket response
Our team of technicians is devoted to offering swift answers to all your inquiries. We will examine your client support ticket immediately after it has been delivered and will get back to you with a solution to the problem within maximum one hour after the trouble ticket submission. In reality, our average customer support ticket response time is 20 minutes.
An Exceptional Client Support Service
Our client service staff representatives possess substantial experience in the Linux cloud hosting plans sphere and are practiced enough to provide a rapid answer to your problem. If, however, the issue at hand is not within the competence of a tech support engineer, the client support ticket will be sent to a developer or system administrator for further investigation.
An Easy–to–Browse Help Center
To help you find a quick suggestion on how to use a certain feature, we have integrated a very user–friendly Help section in your Web Control Panel. You can search through a huge selection of web hosting account administration articles and website administration articles, have a glimpse at our F.A.Q. database or check out our instructional video tutorials.