When your website hosting supplier supplies live chat support, you will be able to speak with a representative live and find out useful information or get an issue resolved promptly. The advantage of using chat as an alternative to calling to consult with a live person is that you need only a computer with Internet connection, therefore you won't pay any rates when you are in another country or state. Furthermore, it will be a lot easier to copy and paste information for example domain names, usernames or error messages i.e. details that are sometimes difficult to provide to the other side over the phone. The real-time chat is also a much quicker approach to contact your hosting supplier's support crew compared to using a ticketing system. What's more, when some problem requires some more time to be dealt with, you are able to do something different while you wait for guidance on the live chat, so that you won't lose time - something that's not possible in case you are on the phone.

Live Chat Support in Cloud Hosting

We provide a live chat assistance service for all of the Linux cloud hosting plans that we offer and we will help you with almost everything in real time. If you don't have an account with our company yet, we are able to provide you with more information about the packages so as to help you to select the most appropriate plan. In case you are a current client, we can assist you with any billing or general issue in addition to with plenty of common tech problems, for example an email address installation in a desktop email client. When you are unable to call us for whatever reason or you're in a country where we do not have a local telephone number, the live chat is the best way to get in touch with us. Certainly, some situations require more time to analyze and test, which means that you will have to open a support ticket to our technicians, but nonetheless, we're able to save you time and help you with many problems on the chat.

Live Chat Support in Semi-dedicated Servers

The live chat support service that we offer is available every day, even on holidays and weekends. It's the most effective way to learn more information about our Linux semi-dedicated servers in case you don't have an account yet or to get some issue resolved if you are a client and our support representatives will help you live regardless of the time of the day you join our chat. In case you are unsure which plan is better for your websites, if you need advice whether you should order a specific upgrade and how to obtain it or when you experience problems installing an e-mail account on your PC, you can contact us and we'll give you the necessary details promptly. The live chat is available even after our telephone lines go off for the day, which means that if you have an account with us, you can rest assured that you will always get prompt help with any kind of question or trouble that comes up.