When you acquire your own hosting server, you will have more freedom in regards to what you can install and run when compared with a shared hosting account. With a shared service, you've got access only to your own account, thus you're not able to install server-side software. While this is not a concern for most script-driven applications, there are a few which have particular requirements and need certain software to be present on the web server either for some additional functions or for them to work at all. In the event that you have practical knowledge, you won't have any problems to run the hosting server, but if you don't, you may simply not have the knowledge to deal with everything and use the script applications you want. If this is the case, you'll be able to use our Installation & Troubleshooting upgrade, so our system admins can arrange everything for you and help you with any difficulties that you might encounter.

Installation and Troubleshooting in VPS Servers

The upgrade can be acquired for any of the VPS server packages irrespective of the OS and Control Panel that you have chosen or the task that you need to be performed as our admins will assist you with anything related to the software on the hosting server. This includes, but is not limited to, installing third-party applications, setting up server options, troubleshooting scripts in case they don't function properly, etc. The upgrade provides sixty minutes of work and if a particular task requires less time, the rest of the minutes shall be available for the future and shall be listed inside the virtual private server billing CP. You'll be able to use the Installation & Troubleshooting service either as a standalone upgrade or as an addition to the Managed Services upgrade, which provides 30 minutes of custom work on your server. This way, you'll be able to work on your sites without needing to worry that you will not be able to use some application or losing time on complex matters.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any one of the dedicated servers which we offer at any time that you need it. If you need any custom work from our admins as soon as your server is prepared, you may order the upgrade during the hosting server signup procedure, or when you need something to be carried out later on, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 1 hour of work from our administrators on your server, so if you face any difficulties to install a third-party software or some program gives errors and doesn't work the way it ought to, our experts will be able to help you in a very timely manner. If a task takes less than one hour, the rest of the time shall be available for future tasks and you'll be able to see it inside the billing area. This upgrade is ideal if you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the half an hour custom work it comes with.